Dear Clients and Friends of Veterinary Medical Hospital,
You may have noticed that there have been longer wait times over the last couple years. We know it can be very frustrating and we would like to address the causes of these extended wait times.
As with many other businesses, this clinic has faced unprecedented hardship in the last years due to COVID related restrictions and staff availability. The number of pets in our area has increased significantly while the number of qualified veterinary staff has not. Pet ownership is at an all-time high and the number of strays and “trap and release” cats has also intensified.
With that said you may notice:
We love our patients/clients and are doing our best to accommodate everybody, so we ask that you please be kind and patient with our staff. “We will accept abuse from animals but not humans!!”
Please keep in mind that if we are running behind, it is usually because we have a very sick or urgent patient. Be thankful that it isn’t your pet and know if it was your pet, we would be doing the same for your pet if needed. We understand if you choose to come back due to wait times and are happy to accommodate you the best we can. Aggressive behavior and verbal abuse will not be tolerated toward our staff, we are implementing a three-strike policy. After that, you will no longer be welcome at our clinic. We have an awesome professional team that love your pets and they deserve to be treated kindly.
Please know we love your pets. When we go home at night, we often take-home worry and stress over pets we have seen throughout the day. We are often found crying in the back after a euthanasia and we show up every morning in hopes of making a difference in the lives of our patients. To our loyal and wonderful clients, we thank you for your patience and understanding as we work through this difficult time.
The Staff of Veterinary Medical Hospital
Hello everyone! We would just like to remind you that we will be closed for Thanksgiving. We will also be Closed Christmas Eve and Christmas day along with New Years Eve and New Years Day! Please plan accordingly for meds, food and for a visit!
A few other things..
As of December 1st, 2o22. We will be charging a $25 no call no show fee for scheduled surgeries (includes dentals). Space is very limited for these and when someone does not call or show up it puts us in a bind and is a space that could have been filled had just a phone call been made to let us know. If you are someone who is a no call no show, we will also require a deposit of half of whatever the surgery cost is estimated at.
Also starting December 1st, 2022- There will be a $25 vaccination office call. A full physical exam will be done to your pet to make sure they are okay to get vaccines. This is part of a new standard to practice better medicine for you and for your pets!
Also, as with everywhere else, sadly, we have had to raise a few prices for medications and supplies as these costs have also increased for us. We still try to keep them as low as possible to provide affordable care for your furbabies. But sadly, we will have to do increases as they come. If you have any questions please do not hesitate to call.
Thank you in advance for all of your continued support through these trying times!
Dr. Schwartz and the most amazing Veterinary medical hospital team!
The Veterinary Medical Hospital of Flint, Michigan is a small animal hospital with 72 years of excellent medical care and great customer service. We take walk-in clients and do not require appointments for day-to-day visits, vaccinations and
check-ups, or illnesses. Call ahead during any regular business hour to schedule an appointment for surgery. Please remember all pets MUST be vaccinated PRIOR to surgical appointments.
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